Yes, every bag available at The Bag Gallery is 100% authentic. Before being listed for sale, each item is carefully inspected and verified by experts through our authentication process. We do not work with replicas or unauthorized products—we believe in trust and full transparency.
No. Due to the exclusive nature of our products, all sales are final. That’s why we encourage you to read the description carefully, review all photos, and contact us with any questions before completing your purchase.
Payment is securely processed through the ATON app, a platform specialized in valuable item transactions. We accept credit cards and bank transfers. Once full payment is confirmed, we proceed with shipping.
Frequently Asked Questions
We understand that buying or selling a luxury bag is an important decision. Here you’ll find clear, detailed answers to the most common questions. If you don’t find what you’re looking for, feel free to contact us directly.
We offer international shipping to select countries via DHL Express. Shipping costs are covered by the buyer and calculated at checkout. Every order includes a tracking number and usually arrives within 7–10 business days.
Every shipment is insured and comes with tracking. In case of damage or loss, we’ll assist you in filing a claim with the courier. We’re committed to supporting you through the entire process.
If you're looking for a specific bag that's not listed on our site, you can use our Bag Concierge Service. Just send us the details of the bag, pay a €50 search fee, and we’ll begin the search through our exclusive network of trusted resellers and collectors.
Yes! If you own a Hermès, Chanel, or Louis Vuitton bag in excellent condition, you can email us with photos and details or register on the ATON app. We’ll assess if it meets our criteria and, if approved, we’ll list it for sale on your behalf.
We charge a 20% commission on your desired payout. For example, if you want to receive €5,000, we’ll list the bag for €6,000. The commission is only charged if the bag is successfully sold.
Currently, we do not offer reservations or installment payments. All bags must be paid in full before shipping. This ensures a fast, secure, and fair process for all our clients.
Still have questions?
If you didn’t find what you were looking for or need personalized help, we’re here for you. Send us a message and we’ll get back to you quickly.